City Hall will remain closed to the public on Monday, June 30, and is expected to reopen with limited in-person services on Tuesday, July 1. City services remain available online at www.chinohills.org.

All summer recreation programs and events are operating as planned, including Concerts in the Park, Movies in the Park, and camps or classes. In-person Recreation services are available at the Chino Hills Community Center, located at 14250 Peyton Drive, during normal business hours. Field operations conducted by Public Works Inspectors, Building Inspectors, and Code Enforcement Officers continue despite the City Hall closure. Public Works and Engineering staff are continuing all operations from the off-site City Yard location. Please continue to use the City App, online Request Tracker, or call (909) 364-2800 for Public Works-related concerns.   

Remediation and recovery efforts at City Hall following the recent fire and resulting water damage are underway. Yesterday, all City Hall staff worked nonstop to fully pack up and clear out City Hall, making way for the next phase of recovery work. This was a major undertaking to protect important records, equipment, and materials. 

Today, the City’s contractor began construction and demolition work as part of the first phase of restoration. This includes removing damaged materials, such as drywall, flooring, and ceiling panels, as well as inspecting all electrical components. Crews will be working throughout the weekend. While this is an important step in our recovery, the full restoration period is anticipated to take several months. 

In the meantime, we are actively working to establish a temporary Customer Service Center inside City Hall to provide a limited range of in-person public services. We expect to announce details about available services on Monday, June 30. 

Many City services remain available online or at off-site locations during this time. Here are all the ways we are continuing to serve our community: 

• Utility Bill Pay Options Remain Available Online and By Phone  
  Pay online or learn how to set up a new bill pay account at www.chinohills.org/BillPay or make a payment through the City’s automatic payment line by calling (909) 364-2660. Payments can also be dropped off in the drop-box near the Police Department in the City Hall parking lot. 

• Building & Planning Services Available Online 
  Submit building and planning applications, check status, and schedule inspections online at www.chinohills.org/VDS. 

• Passport Services  
  Passport appointments can be scheduled for dates starting on or after Tuesday, July 1, online at www.chinohills.org/Passports. 

• Public Works and Engineering  
  Public Works and Engineering staff are continuing all operations from the off-site City Yard location. Please continue to use the City App, online Request Tracker, or call (909) 364-2800 for Public Works related concerns.  

• Code Enforcement  
  Code Enforcement concerns can be reported online, through the City App, or by calling (909) 364- 2757.  

• Police and Library Services  
  The Chino Hills Police Department and the James S. Thalman Library were not affected and remain open and fully operational. 

We appreciate the community’s patience and understanding as we continue working towards safely restoring in-person services at City Hall. For ongoing updates and Department contact information, please visit www.chinohills.org. 

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