Town of Palm Beach Alerts and News Releases

ParkMobile Scam Awareness

The Palm Beach Police Department wants our residents and visitors to be aware of scams associated with ParkMobile use.  We have reports of persons searching the internet for ParkMobile applications and clicking search results to websites that appear to be associated with ParkMobile but are actually scam websites operated by bad actors.  These sites will actively attempt to steal your information and money.

Some important and helpful tips are below:
 
  • Use the App Store (iOS) or Google Play (Android) to search for and locate the ParkMobile App.
 
  • If a site looks suspicious in any way, do not use it.  Check the URL for the website to make sure it is the app you are trying to use. For example, if you are trying to use “ParkMobile” and the URL you see is https://park-space.xyz, that could be a fraudulent link.  The ParkMobile web app URL should always start with app.parkmobile.io. If you have concerns, close your browser and go directly into the ParkMobile app or the parkmobile.io website.
 
  • The ParkMobile website and a texting number for ParkMobile are listed on all the Town’s ParkMobile signs.
 
  • Palm Beach ParkMobile signs do NOT have QR codes.  If you see something suspicious around the meter, report it to the police. If you notice a QR code sticker on the sign, you should report it to the police so they can immediately investigate.
 
  • Constantly monitor your credit cards and bank accounts to ensure you recognize all the charges being made. It is good practice to frequently check the charges and transactions on your credit card and bank statements. If you see something unusual, report it.

If you become the victim of a scam or fraud or need help with parking issues, please contact the Palm Beach Police Department at 561-838-5454.  More resources can be found here:

Park in Palm Beach

ParkMobile – Protect Yourself from Scammers
 
Past Alerts